Understand your 
customers & orchestrate their experience

People are omnichannel, and they expect the same personalized experience in all their interactions with a brand. 

Delivering such experiences at a massive scale is only possible with the power of data. 

What we can do for you

We gather and integrate real-time data from all customer interactions, helping you understand your customers, predict their behavior, automatize your digital communications and easily activate insights.

Create targeted & relevant marketing that actually converts

  • View your data powered customer funnel, activating segments based on loyalty and conversion stage. 
  • Use automatic journeys triggering on customer interactions – or lack of interaction – to engage customers with personalized messages.
  • Categorize and activate your customers in tiers according to their discount sensitivity, driving sales with optimized profit margin.
  • Use predictive models to recommend relevant products.
  • Identify and target customers with highest life-time value, increasing long-term ROI.

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SOLUTIONS FOR RETAIL

Get to know your customers

Our comprehensive customer view allows you to see how your customers behave – online and offline – understanding who your best customers really are.

Make engagement automatic

Engage your existing customers through journeys that respond to their online and offline interactions, using data to create personalized messages.

Upsell & Cross-Sell

We use transactional data to predict customer needs and  behaviors, helping you recommend relevant products at the right time.

Drive business results

We don't believe in clicks, but in business results. We help you focus your marketing budget on segments most likely to convert and with high lifetime value potential.

Activate Insights

Our retail focused models constantly analyze your data to find new opportunities and alerts, automatically creating new segments you can use.

Deliver seamless omnichannel experiences at scale

Leverage customer life cycles to make irressitible offers

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We understand that long-cycle products, such as cars and technology, are not everyday purchases and need a different approach. We can help.

  • Use renewal models to analyze customer life-cycles, helping you reach them at the best moment for conversion.
  • Identify trend-setters and early adopters to target new products.
  • Use predictive models to target customers with relevant products.
  • Gain new customers by identifying your competition's renewal-stage consumers.

PRODUCT SALE

LONG CYCLE PRODUCTS

Gain new champions

Need scale? We're on it. We use geographic, lookalike and probabilistic models to reach people most likely to become quality customers.

What our AI can do for retail

  • Customer categorization by recency, frequency and spending
  • Discount sensitivity and activation
  • Predictive Product Renewal
  • Model Change
  • Customer Lifetime Value
  • Product Recommendation
  • Geographic influence zones
  • Seasonal peaks
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Understand your 
customers & orchestrate their experience